This article will provide a step-by-step overview of creating a new user in SiteMinder.
Before we start:
- You can only create new users with a SiteMinder account if you have Admin rights. If you experience that some of the steps shown below cannot be executed, it is most likely that you are using an account without Admin rights.
- We will have provided you with the email address you need to set up the new account.
This will be an [...]@roompricegenie.com email-address. As mentioned above, please ensure this new user doesn’t have Admin rights and that Two-Factor authentication is disabled.
Step 1 – Accessing user management in SiteMinder
Log into your SiteMinder account and click on your property name on the top right. Then, please go to “Manage users” as shown below.
Step 2 – Adding a User:
Now, please click on “Add user”
Step 3 – Creating the new User:
For the new user, please use the following details:
- E-mail: Please use the email we have provided
- First Name: RoomPrice
- Last Name: Genie
- Preferred language: English
- Phone: leave blank
For the access rights, please activate “Channel Manager” only and select “General” as the user level. Then tick the box for “Inventory”.
Step 4: Now press “Save” and you are done.
NOTE: After successfully creating the new user in your account, please confirm with your RoomPriceGenie contact person.
That’s all for now! If any questions arise or something does not work as described, don’t hesitate to contact us via email, phone, live chat or contact form on the website.