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What Happens When Your Free Trial Ends?

See how to subscribe before your RoomPriceGenie free trial ends and what happens if it ends without a subscription.

You subscribe yourself in RoomPriceGenie, at any time during your free trial. If you subscribe before the free trial ends, automated pricing continues without a break.

The RoomPriceGenie free trial lasts 14 days, unless our team agreed a different end date with you. No invoice is created during the free trial.

How to Subscribe Before Your Free Trial Ends

  1. Go to Account Settings > Subscription.
  2. Choose your plan.
  3. Choose how often you want to be billed, for example monthly or yearly.
  4. Enter your billing details.
  5. Add your payment method: card, Direct Debit or bank transfer.
  6. Confirm your subscription.

What Happens When You Subscribe During the Free Trial?

  • Your free trial continues: you keep using RoomPriceGenie as before until the trial end date.
  • Your subscription starts on the trial end date: the first billing period starts on the day your free trial ends.
  • Your first invoice can arrive a few days early: the first invoice can be created a few days before the trial end date. The first invoice covers the first billing period, starting on the trial end date. A saved card or Direct Debit is charged when the invoice is created.

If you subscribe on the last day of your free trial, your subscription starts the next day at 01:00 (UTC+1), and your first invoice is created then.

What Happens If Your Free Trial Ends Without a Subscription?

  • Price updates stop: RoomPriceGenie stops updating your prices after the trial end date.
  • Your PMS keeps the last prices: prices already sent to your PMS (property management system) or channel manager stay at their last values. You manage prices in your PMS or channel manager from then on.
  • You can still subscribe: when you log in, RoomPriceGenie opens the Subscription page, where you can subscribe.

Things to Know About the End of Your Free Trial

  • A RoomPriceGenie subscription under the current Terms and Conditions has a 12-month commitment, whether you're billed monthly, quarterly or yearly.
  • If you agreed special conditions with our team, subscribe before your free trial ends, so the special conditions can be applied to your first invoice.
  • Each property has its own free trial and its own subscription. Subscribe for each property separately.
  • Before you subscribe, you can review your plan options with your contact person at RoomPriceGenie.

Free Trial FAQ

Why Did I Get an Invoice Before My Free Trial Ended?

The first invoice can be created a few days before your free trial ends. The first invoice covers the first billing period, which starts on your trial end date, so you aren't charged for days of your free trial.

Can I Subscribe After My Free Trial Has Ended?

Yes, you can subscribe after your free trial has ended. Log in to RoomPriceGenie and subscribe on the Subscription page. 

Can I Extend My Free Trial?

An extension of the free trial isn't available in the app. If you need more time to decide, contact your contact person at RoomPriceGenie before your free trial ends.

Need Help?

Questions? Email support@roompricegenie.com, or ask for a person in the in-app chat. For billing, email subscriptions@roompricegenie.com.